Last Updated: August 19, 2026

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North Trail Sweets, operated by North Trail Collective (“North Trail Sweets,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with us online.

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Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number, when provided

• Billing and shipping addresses

• Order and purchase information

• Information submitted through contact forms or other communications

• Marketing preferences

 

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser or device information, website activity, and information collected through cookies or similar technologies.

 

How We Use Your Information

We may use the information we collect to:

• Process, fulfill, and deliver orders

• Communicate with you regarding your purchases

• Respond to questions and customer service requests

• Provide information about our products, events, or promotions when you have chosen to receive those communications

• Operate, maintain, analyze, and improve our website and customer experience

• Prevent fraud and protect our business and customers

• Comply with applicable legal, tax, accounting, and regulatory requirements

 

Website Hosting and Payment Processing

Our website is hosted through Wix.com, which provides the ecommerce platform that allows us to offer and sell our products online. Information submitted through our website may be stored and processed through Wix and the services used to operate our online store.

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Payments are processed through secure third-party payment providers. North Trail Sweets does not independently store your complete credit or debit card information.

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Sharing of Information

We do not sell your personal information.

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We may share information with service providers when reasonably necessary to operate our business, including providers that assist with website hosting, payment processing, order fulfillment, shipping, email communications, analytics, and other business operations.

 

We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of North Trail Sweets, our customers, or others.

 

Cookies and Analytics

Our website may use cookies and similar technologies to operate the site, remember visitor preferences, understand how visitors use our website, improve site performance, and support marketing or analytics functions.

 

Your browser may allow you to limit or disable cookies. Certain website features may not function properly if cookies are disabled.

 

Marketing Communications

If you choose to subscribe to our email list or other marketing communications, we may send you information about North Trail Sweets products, events, promotions, and updates.

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You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications. You may still receive transactional communications related to orders you place with us.

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Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, operate our business, maintain appropriate business and tax records, resolve disputes, and comply with legal obligations.

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We and our service providers use reasonable administrative and technical measures designed to protect personal information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements.

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You may also contact us with questions about how your information is collected or used.

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Children's Privacy

Our website and online store are intended for general audiences and are not designed to knowingly collect personal information directly from children under 13.
 

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

North Trail Sweets
Operated by North Trail Collective
Email: info@northtrailsweets.com
Website: northtrailsweets.com